Customer Success Case: Howz x Medixine
Howz is supporting NHS Covid response in Surrey with Medixine Suite platform
UK based smart home monitoring provider Howz is on a mission to keep people with dementia and their carers (who are often family members) safe and well during the pandemic.
The solution for this is TIHM (Technology Integrated Health Management) Monitoring Service that is based on remote monitoring system using digital technologies.
The solution is a combination of Howz Smart Home Kit and the Medixine Suite platform.
It uses remote monitoring devices installed in people’s homes to track temperature, pulse, oxygen saturation and general wellbeing. Any health issue identified by the technology will get flagged in a centralised system and followed up by a clinically led Monitoring Team. The team provides users with prompt advice and support and, if necessary, arrange for coronavirus testing. They also liaise with 111 and hospital services.
The centralised system is built on the Medixine Suite platform, and it has portals for the Monitoring team and both for patient and their carer.
“Dementia affects the carer as well as the patient, and the Covid lockdown makes life even harder for families. It’s essential to have the possibility to monitor both and to see the household as a whole”, says Louise Rogerson, the founder and COO of Howz.
“For a comprehensive approach like this Medixine Suite is an excellent tool. The platform is very intuitive and easy to use, and all the feedback we’ve had so far has been positive”, Rogerson continues.
The Service is provided in co-operation by three organizations: Surrey and Borders Partnership NHS Foundation Trust, smart home monitoring provider, Howz, Surrey County Council and Surrey Heartlands Health and Care Partnership (Integrated Care System). It is available to anyone with a diagnosis of dementia living at home in Surrey, and their main carer.
This is the first service that has been launched following the successful NHS TestBed with Surrey and Borders Partnership NHS Foundation Trust with over 400 people receiving the service.